We Empower FQHCs

ALCAR is a healthcare consulting firm focused on addressing common issues that can hinder the ability of Federally Qualified Health Centers (FQHCs) to serve their Medicare and Medicaid patients.

We’ve Helped FQHC Patients By 

500k+

Booking 500k+ medical, dental and specialty appointments

15k+

Assisting 15k+ seniors to enroll in Medicare Advantage

10k+

Completing 10k+ Medi-Cal/Medicaid applications

Your FQHC Growth Partner

Expertise and partnership to help you succeed

Our unique advantage lies in the comprehensive suite of services we provide under one roof. Unlike other firms that offer these services independently, we bring together a diverse array of offerings, enhanced by the collective expertise of our team and partners.

Our solutions solve common pain points:

  • Medicare Enrollment Services

  • Contact Center Augmentation

  • Medicaid Enrollment Support

  • Provider Recruitment

  • Value-Based Care Initiatives

This integrated approach combined with our deep industry knowledge sets us apart to enhance patient encounters and generate savings for our clients.

Our Services

We provide 5 core services to effectively support our clients.

  • ALCAR's Medicare division specializes in the development and execution of strategic growth and retention plans for organizations that serve Medicare beneficiaries. We perform compliant patient outreach and engagement to support year-round initiatives. With a team of in-house, nonlicensed agents and licensed agents through agency partners, we’re able to effectively educate and enroll beneficiaries. This scalability allows us to flex according to our clients’ needs.

  • ALCAR's Medicaid enrollment team conducts outreach on behalf of our FQHC clients with an end-to-end solution for Medicaid/Medi-Cal enrollment. We handle outreach (initial or redetermination), plan selection assistance, doctor assignments and scheduling the initial appointment. Our bilingual virtual enrollment team makes the process easy for beneficiaries by offering a convenient and personalized service.

  • ALCAR's contact center solution is powered by our dedicated agents who are trained and certified through ALCAR's Healthcare Bootcamp. Our team of bilingual agents is exclusively assigned to specific healthcare campaigns with oversight from our internal QA and compliance teams. Agents can assist with appointment scheduling, prescription refills, referrals and medical records. We ensure service excellence with transparent reporting and frequent communication with all stakeholders. We handle all onboarding and training and ensure sufficient knowledge of EMR and phone systems. We save you an average of 30% to 50% of cost since you only pay hours worked, not sick or vacation time. Our staff consistently achieves high levels of patient satisfaction.

  • Our provider recruitment division addresses one of the biggest challenges healthcare organizations currently face: the staffing crisis. We’re experts in sourcing clinicians, mid-levels and MA staff who are culturally competent and understand the needs of underserved populations.

  • ALCAR's consulting team consists of healthcare experts who specialize in FQHC operations, clinical leadership and strategic design for organizations with multiple lines of business such as Medicare, Medicaid/Medi-Cal and commercial. We consider the most innovative and sustainable solutions for each organization. Our firm works hand in hand to develop and execute results that benefit all stakeholders.

What Our Clients Say About Us

  • “It's been a pleasure working with ALCAR. There has been consistent open communication throughout the project, and they have been extremely attentive to our evolving needs, questions and requests. The enrollment team members are very efficient and knowledgeable about Medi-Cal enrollment. The number of patients who now have Medi-Cal is due to their reach and ability to assist the patient through the process. “


    Nancy Banuelos, RN
    Chief Operations Officer Community
    Health Center of the Central Coast (CHCCC)

  • “ALCAR has provided Medi-Cal enrollment services and support to Golden Valley Health Centers for over three years. ALCAR’s diligent support with patients throughout the Medi-Cal enrollment process and the expansive productivity data reports they provide have been extremely beneficial. This partnership has been a critical part of our efforts to ensure continuous Medi-Cal coverage for our patients.”


    Keota Xiong, MBA
    Director of Managed Care
    Golden Valley Health Centers

Let’s Talk

Book a 30-minute discovery to learn how working with a staff augmentation partner like ALCAR can enhance patient experience and generate savings for your health center.