Empowering FQHC Growth & Impact

ALCAR is a healthcare consulting firm dedicated to helping FQHCs grow and cultivate partnerships by creating and executing innovative, solution-driven strategies, ensuring the best patient experience possible.

We’ve Helped FQHC Patients By 

500k+

Booking 500k+ medical, dental and specialty appointments

15k+

Assisting 15k+ seniors to enroll in Medicare Advantage

10k+

Completing 10k+ Medi-Cal/Medicaid applications

Your FQHC Growth Partner

Expertise and partnership to help you succeed

Our unique advantage is rooted in our comprehensive suite of services under one roof, enhanced by the collective expertise of our team and strategic partners. With a deep understanding of FQHC needs, we tailor our solutions to enhance patient experiences, drive growth, and generate savings.

Our solutions solve common pain points:

  • Complexity and Lack of Understanding

  • Accessibility and Eligibility Challenges

  • High Call Volumes and Inefficient Customer Service

  • Navigating Regulatory and Operational Challenges

  • Shortage of Qualified Healthcare Providers

  • Limited Access to Behavioral Health Care

At ALCAR, we have one goal: building healthier communities together. With a deep understanding of FQHC needs, we tailor our solutions to enhance patient experiences, drive growth, and generate savings.

Our Solutions

We provide innovative, solution-driven strategies, ensuring the best patient experience possible.

  • ALCAR's Medicare division specializes in the development and execution of strategic growth and retention plans for organizations that serve Medicare beneficiaries. We perform compliant patient outreach and engagement to support year-round initiatives. With a team of in-house, nonlicensed agents and licensed agents through agency partners, we’re able to effectively educate and enroll beneficiaries. This scalability allows us to flex according to our clients’ needs.

  • ALCAR's Medicaid enrollment team conducts outreach on behalf of our FQHC clients with an end-to-end solution for Medicaid/Medi-Cal enrollment. We handle outreach (initial or redetermination), plan selection assistance, doctor assignments and scheduling the initial appointment. Our bilingual virtual enrollment team makes the process easy for beneficiaries by offering a convenient and personalized service.

  • Our network of contact center partners, comprising thousands of bilingual agents, spans all U.S. time zones. We rigorously vet our partners for cultural alignment, compliance, quality, and expertise. Agents undergo ALCAR Healthcare Bootcamp and MAGIC® of Customer Relations training to instill The ALCAR Way. We aim to provide comprehensive support to FQHCs, going beyond traditional contact center services to deliver the best patient experience possible.

  • ALCAR's consulting team consists of healthcare experts who specialize in FQHC operations, clinical leadership and strategic design for organizations with multiple lines of business such as Medicare, Medicaid/Medi-Cal and commercial. We consider the most innovative and sustainable solutions for each organization. Our firm works hand in hand to develop and execute results that benefit all stakeholders.

  • ALCAR provides on-demand behavioral health services for FQHCs, offering licensed therapists and social workers who can see patients via telehealth. Their services are designed to seamlessly integrate with FQHC workflows, providing immediate access to bilingual and bicultural care without the need for staffing or overhead costs. ALCAR's services aim to increase patient satisfaction, improve revenue streams, and retain patients by providing timely appointments and after-hours availability.

What Our Clients Say About Us

  • “It's been a pleasure working with ALCAR. There has been consistent open communication throughout the project, and they have been extremely attentive to our evolving needs, questions and requests. The enrollment team members are very efficient and knowledgeable about Medi-Cal enrollment. The number of patients who now have Medi-Cal is due to their reach and ability to assist the patient through the process. “


    Nancy Banuelos, RN
    Chief Operations Officer Community
    Health Center of the Central Coast (CHCCC)

  • “ALCAR has provided Medi-Cal enrollment services and support to Golden Valley Health Centers for over three years. ALCAR’s diligent support with patients throughout the Medi-Cal enrollment process and the expansive productivity data reports they provide have been extremely beneficial. This partnership has been a critical part of our efforts to ensure continuous Medi-Cal coverage for our patients.”


    Keota Xiong, MBA
    Director of Managed Care
    Golden Valley Health Centers

Talk to Us

Book a 30-minute discovery to learn how working with a staff augmentation partner like ALCAR can enhance patient experience and generate savings for your health center.